A – Z Directory
Your account is readily available upon request at Reception. The following methods of payment are accepted: cash, Visa, MasterCard and American Express. We also accept contactless payment and ApplePay.
Please contact Reception by dialling ‘0’ who will set an alarm for you.
Assistance (24-hr Reception)
Reception is staffed 24 hours. From 11pm to 7am the Night Porter will cover Reception to deal with any enquiries. Should you require assistance please dial ‘0’.
Our bar is located on the ground floor with access from either the main entrance or the bar door. It has a wide range of speciality drinks including cocktails, whisky and gin.
Breakfast is served in the restaurant which is located on the ground floor close to Reception. We serve from 7am to 10am, Monday to Friday and 8am to 10am on Saturday, Sunday and Bank Holidays.
Our car park is situated to the front of the hotel and can be found by using the postcode HD9 7DA.
Checkout time is 11am. A late checkout is available by prior arrangement by contacting our Reception team.
Please contact Reception who will advise you on services and locations for religious worship.
Our nearest multiplex cinema is the Odeon Huddersfield, around 30 minutes drive from the hotel. The postcode is HD1 6PG and it has parking on-site.
The nearest bureau de change is at the Post Office which is located adjacent to the bus station and next to Sainsbury’s.
If you have any special requirements please contact the manager on duty who will be happy to assist.
If you require directions our Reception team are happy to provide printed route maps and navigation on request.
The hotel has a disabled toilet which is located in the bar.
Doctor, Dentist and Chemist
Should you require medical assistance, please inform Reception or call the local Doctors’ Surgery Helpline on 01484 689111. The nearest minor injury unit is at Huddersfield A&E just 8 miles away. The nearest chemists (T: 01484 683945), can be found on the High Street. For more information please dial ‘0’ to speak to Reception
Dial 9 for an outside line before calling ‘999’ for the police, fire brigade or an ambulance. Please also call Reception on ‘0’ to report the incident and for further assistance.
It is imperative that guests read the Fire Notice on the back of the bedroom door and familiarise themselves with the fire evacuation procedure and fire exits.
If you wish to send flowers or have them delivered to your room, we would be happy to arrange this for you with our local florist. Please contact Reception by dialling ‘0’ with your requirements and they will do their best to accommodate you.
Heating and Cooling
The heating in the room may be adjusted using the thermostat dial on the side of the radiator during the winter months. A fan is available in the wardrobe of your room.
For your personal security, we insist that guests produce key cards when signing accounts in any of the Hotel’s facilities.
Holmfirth Pool and Fitness Centre is a short distance away. The postcode is HD9 3JL . For more information call 01484 222440.
Please ask Reception for help with luggage or luggage storage at any time, 24-hours a day. Luggage may be stored in the hotel, without charge, for up to six hours after vacating your room.
Should you find anything not in working order, please report it to Reception and we will endeavour to repair it as quickly as possible
Please order with Reception by 10pm for delivery to your room the next morning.
Please dial ‘0’ for the Night Porter who is on duty from 11pm until 7am daily.
Please be aware that the whole hotel, including all bedrooms, is non-smoking. The courtyard has designated areas for smoking. If guests are found to have smoked inside bedrooms, a minimum charge of £120.00 will be made to cover further cleaning and freshening of the room. Each room is fitted with a smoke detector which is very sensitive and will evacuate the whole hotel if triggered. Activation will incur further charges to the guests account.
Small dogs are allowed in some ground floor bedrooms and public areas by prior arrangement. Unfortunately, for the comfort of other guests, dogs (except guide dogs) are not allowed in the Eatery, where food is served all day.
Postage to most destinations can be arranged via Reception. All post is sent daily.
There are several dining areas throughout the hotel, with the same menu available in each. Our main eatery is located in the Restaurant which is next to Reception. Our menu is served from 11am to 9pm and a copy accompanies this directory. You can also dine in our Bar between 11am to 9pm.
Please ensure that your bedroom windows and doors are closed when you leave the room. We would like to draw your attention to the Hotel Proprietors Act displayed in the Reception area and regret to inform you that the hotel cannot be held responsible for the loss or damage to any guest’s property not handed in for safekeeping.
We often run promotions and special deals throughout the year. Please browse our website or Facebook page for more information on how
to sign up to our mailing list.
Please contact Reception who will be happy to book a taxi for you. Alternatively please call New Mill Taxis on 01484 683500.
Each bedroom is equipped with a direct dial telephone. Room to Room calls are free, but if you would like to make an external call, please speak to Reception who will try and accommodate your needs.
To turn on the TV, press the TV and then the power button first and then the sky button. Find out more about our televisions and channels in the Television section of this directory.
A limited supply of complimentary common items are available from Reception 24 hours a day, (i.e. toothpaste, comb, shaving foam, razor, etc.).
The UK uses a 240v supply with three pin plugs. Please ask Reception if you require an adapter. This usually requires a £5 deposit which is refunded when the adaptor is returned.